FamilyBoard

FamilyBoard Terms of Service

Last updated: [EFFECTIVE_DATE] App: FamilyBoard (bundle id io.familyboard.app) Provider: [COMPANY_LEGAL_NAME], [COMPANY_REGISTERED_ADDRESS] ("we", "us", "our")

These Terms of Service ("Terms") are a legal agreement between you and us about your use of the FamilyBoard mobile app and related services (together, the "Service"). Please read them carefully. If you do not agree, do not install or use the Service.

1. Acceptance of these Terms

By creating an account, signing in, or otherwise using the Service you confirm that you have read, understood, and accepted these Terms and our Privacy Policy at [PRIVACY_POLICY_URL]. If you are accepting on behalf of a household or organisation, you confirm that you have authority to bind them.

For iOS users, these Terms supplement and, where they conflict, override the Apple Standard End User License Agreement described in Section 18 ("Apple-specific terms"), except where Apple's terms must prevail.

2. Eligibility

You must be at least 13 years old to create your own account (16 in the European Economic Area, the United Kingdom, and any other jurisdiction whose local law sets a higher digital-consent age) unless a parent or legal guardian has given consent in accordance with local law. Children below the applicable age may only participate in the Service as a managed family member added by a parent or guardian.

If you are a parent or guardian and you let a child use the Service, you agree to supervise that use and to be responsible for the child's acceptance of and compliance with these Terms.

3. Your account

  • You must provide accurate, current information when creating your account and keep it up to date.
  • You are responsible for keeping your credentials secure. Do not share your password. Notify us promptly at [SUPPORT_CONTACT_EMAIL] if you suspect unauthorised access.
  • You are responsible for activity that happens under your account, except where caused by our breach of these Terms or by a failure of our security controls.
  • We may suspend or terminate your account if you breach these Terms, if we are required to do so by law, or to protect the Service or its users.

4. Family groups and shared content

FamilyBoard is built around a family group. Content you add to a shared family group (events, tasks, handoffs, attachments, share-link availability) is visible to the other members of that group. Changing or removing your own membership does not automatically remove content you created from other members' views. Think before you share.

You are responsible for the people you invite to your family group and for the information you put in a bookable share link that you make public.

5. Subscriptions, billing, trials, and refunds

The Service includes both free features and paid features offered as auto-renewing subscriptions (the "Subscription").

  • Billing channel. Subscriptions are sold and billed by Apple (on iOS) or Google (on Android), not by us. Entitlements are managed through RevenueCat on our side.
  • Price and renewal. The price, billing period, and features of a Subscription are shown on the in-app purchase screen before you confirm. Unless you cancel at least 24 hours before the end of the current period, the Subscription renews automatically at the then-current price. The amount is charged to your Apple ID or Google account.
  • Free trial. If a free trial is offered, the trial converts to a paid Subscription at the end of the trial period unless you cancel before the end of the trial. Any unused portion of a free trial is forfeited when you start a paid Subscription.
  • Cancellation. You can cancel at any time. On iOS, manage or cancel in Settings > [your name] > Subscriptions. On Android, in the Google Play app under Subscriptions. Cancellation takes effect at the end of the current billing period; you keep access until then.
  • Refunds. Because payment is processed by Apple or Google, refunds are handled by them under their refund policies. We cannot issue refunds for store-billed purchases. We may help you contact the store, and we may, at our discretion, offer a courtesy credit if the store declines.
  • Price changes. We may change Subscription prices. If we do, we will give you advance notice in line with store rules, and the new price will apply on your next renewal. You can cancel before it takes effect.

6. Acceptable use

You agree not to:

  • Use the Service for anything unlawful, infringing, harassing, abusive, or harmful.
  • Upload or submit content you do not have the right to share, including other people's photos, voice, or personal data.
  • Use the Service to scrape, mine, or build competing datasets, including AI training datasets.
  • Reverse-engineer, decompile, or disassemble the app except where applicable law expressly permits.
  • Probe, scan, or bypass security controls, rate limits, or access restrictions.
  • Interfere with other users or with the Service's normal operation.
  • Submit content that sexualises minors, promotes self-harm, or otherwise violates our content policy at [CONTENT_POLICY_URL_OR_REMOVE].

We may remove content or restrict accounts that break these rules.

7. AI-generated content disclaimer

Some features use artificial intelligence to extract calendar events from your voice, photos, or text. AI output is offered as a draft suggestion. It may be incomplete, out of date, or wrong. It may misread a date, confuse attendees, or invent details that are not in your input.

You are responsible for reviewing every AI-generated draft before saving it to your calendar or acting on it. Do not rely on AI output for decisions that have safety, medical, legal, or financial consequences without verifying the source. We do not guarantee any specific level of accuracy for AI features.

8. Intellectual property

The Service, including the app, server software, graphics, text, and trademarks, is owned by us or our licensors and is protected by intellectual-property laws. We grant you a limited, personal, non-transferable, non-exclusive, revocable licence to install and use the app on devices you own or control, solely to use the Service as intended and subject to these Terms. Nothing in these Terms transfers any ownership to you.

"FamilyBoard", [ANY_OTHER_MARKS], and related logos are our trademarks. You may not use them without our written permission.

9. Your content and the licence you grant us

You keep ownership of the content you put into FamilyBoard (events, notes, photos, voice recordings, messages, share-link configurations — "Your Content").

To operate the Service, you grant us a worldwide, royalty-free, non-exclusive licence to host, store, reproduce, transmit, display, and process Your Content, and to create derivative works strictly as needed to provide features you request (for example, to convert a voice recording to a draft event). This licence lasts only as long as we need it to provide the Service and ends when you delete Your Content or your account, subject to short technical retention in backups as described in the Privacy Policy.

You confirm that you have the rights necessary to grant this licence and that Your Content does not infringe anyone else's rights.

10. Third-party services

The Service integrates with third parties, including Supabase, OpenAI, RevenueCat, Apple, Google, and [OTHER_THIRD_PARTIES_OR_REMOVE]. Your use of those services is governed by their own terms and privacy policies. We are not responsible for third-party services we do not control. Links to third-party services in the app are provided for convenience only.

11. Changes to the Service

We may change, add, or remove features. We may also suspend the Service for maintenance. If we make a change that materially reduces a paid feature, we will give you a reasonable way to obtain a refund or pro-rated credit in line with store rules.

12. Termination

You can stop using the Service at any time and delete your account from Settings > Account > Delete my account. We may suspend or terminate your access if you breach these Terms, if required by law, or if continuing to provide the Service to you would expose us or other users to harm. Sections that by their nature survive termination (ownership, disclaimers, limitation of liability, governing law, dispute resolution) will survive.

13. Indemnity

To the maximum extent permitted by law, you agree to defend, indemnify, and hold harmless [COMPANY_LEGAL_NAME], its officers, employees, and contractors from any third-party claim, damage, liability, cost, or expense (including reasonable legal fees) arising out of or related to (a) Your Content, (b) your use of the Service in breach of these Terms, or (c) your violation of any law or the rights of any third party. This clause does not apply to consumers to the extent prohibited by applicable law.

14. Disclaimer of warranties

To the maximum extent permitted by law, the Service is provided "as is" and "as available", without warranty of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, uninterrupted operation, or freedom from errors or harmful components. We do not warrant that AI features will produce accurate or complete results, or that the Service will meet your expectations. Some jurisdictions do not allow the exclusion of certain warranties; in those jurisdictions the exclusions apply only to the extent permitted.

15. Limitation of liability

To the maximum extent permitted by law, in no event will [COMPANY_LEGAL_NAME] or its suppliers be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, goodwill, or business, arising out of or related to the Service, even if advised of the possibility. Our total aggregate liability for all claims arising out of or related to the Service is limited to the greater of (a) the amounts you paid us for the Service in the 12 months before the event giving rise to the claim, or (b) [CAP_AMOUNT, e.g. USD 100].

Nothing in these Terms limits liability that cannot be limited by law, including liability for death or personal injury caused by negligence, for fraud, or for consumer rights that cannot be waived.

16. Governing law

These Terms and any non-contractual obligation arising out of them are governed by the laws of [JURISDICTION], without regard to its conflict-of-laws rules. If you are a consumer resident in the EEA, the United Kingdom, or another jurisdiction with mandatory consumer protections, nothing in this clause deprives you of the protection of the mandatory laws of your place of residence.

17. Dispute resolution

  • First, talk to us. Please contact [SUPPORT_CONTACT_EMAIL] before starting any formal dispute so we can try to resolve it. Most issues can be fixed this way.
  • Informal resolution period. You agree to give us 30 days from the date you send us a written notice to try to resolve the dispute before starting a legal action.
  • Venue. Subject to your mandatory consumer rights, the courts of [DISPUTE_VENUE] have exclusive jurisdiction over any dispute that is not resolved informally.
  • Arbitration / class-action waiver (United States only, if applicable). [US_ARBITRATION_CLAUSE_OR_REMOVE]
  • EU online dispute resolution. EU consumers may access the European Commission's ODR platform at https://ec.europa.eu/consumers/odr.

18. Apple-specific terms (iOS)

The following applies if you downloaded the app from the Apple App Store. You and we acknowledge that these Terms are between you and us only, not with Apple, and that we (not Apple) are solely responsible for the app and its content.

  • The licence we grant you in Section 8 is further limited to use on an Apple-branded device that you own or control and as permitted by the Usage Rules in the Apple Media Services Terms.
  • Apple has no obligation to provide maintenance or support for the app.
  • In the event the app fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any). To the maximum extent permitted by law, Apple has no other warranty obligation.
  • We, not Apple, are responsible for addressing any claims you or a third party make about the app, including product-liability claims, failures to conform to legal requirements, and consumer-protection claims.
  • We, not Apple, are responsible for investigating and resolving third-party intellectual-property claims against the app.
  • You represent that you are not in a country subject to a US Government embargo or designated a "terrorist supporting" country, and that you are not on any US Government list of prohibited or restricted parties.
  • Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you as they relate to your use of the app on iOS.

Where these Terms conflict with Apple's Licensed Application End User License Agreement (the "Apple Standard EULA") at https://www.apple.com/legal/internet-services/itunes/dev/stdeula/, the Apple Standard EULA prevails for the conflicting clause only, solely for iOS users.

19. Google-specific terms (Android)

If you downloaded the app from Google Play, your use is also subject to the Google Play Terms of Service. We, not Google, are responsible for the app and its content. Google has no obligation to provide support.

20. Changes to these Terms

We may update these Terms. If we make a material change we will notify you in the app and, where we have your email address, by email, at least [NOTICE_PERIOD_DAYS, e.g. 14] days before the change takes effect, unless the change is required by law to take effect sooner. Continuing to use the Service after a change takes effect means you accept the updated Terms. If you do not accept, you can stop using the Service and delete your account.

21. Miscellaneous

  • Entire agreement. These Terms, together with the Privacy Policy and any in-app notices, are the entire agreement between you and us about the Service.
  • Severability. If a clause is unenforceable, the rest of the Terms remain in force.
  • No waiver. Our failure to enforce a right is not a waiver of that right.
  • Assignment. You may not assign these Terms without our consent. We may assign them to an affiliate or to a successor in a merger, acquisition, or sale of assets.
  • Notices to us. [LEGAL_NOTICES_EMAIL] or by post to [COMPANY_REGISTERED_ADDRESS].
  • Notices to you. In the app, by email to your account address, or through the Service.

22. Contact

  • Support: [SUPPORT_CONTACT_EMAIL]
  • Legal: [LEGAL_NOTICES_EMAIL]
  • Post: [COMPANY_LEGAL_NAME], [COMPANY_REGISTERED_ADDRESS]